About Us — Our Founder & the Escents Story

Jacqueline MacNeill — Founder, Escents Aromatherapy
Born from Nature. Experienced by You.
Over 35 years ago, a 21-year-old woman in a basement in British Columbia began blending essential oils — not to build a business, but because she believed nature held the answers. That woman was Jacqueline MacNeill. And that belief became Escents.
From One Basement to 52 Stores — and Back to Our Roots
What started as a personal passion for holistic wellness grew into one of Canada's most beloved aromatherapy brands, with over 52 retail locations from coast to coast. When the pandemic closed every store, we made a deliberate choice: come back leaner, closer to our roots, and more connected to the people we serve. Today, every blend ships directly from our manufacturing warehouse in Richmond, BC — handcrafted, no middleman, no compromise.

100% Natural. Always. No Exceptions.
Every product Escents makes is chemical-free, plant-derived, and personally crafted by Jacqueline and her team. We don't follow trends. We follow nature. That commitment hasn't changed in over three decades — and it never will.
Find Your Scent. Live It in Everything.
Aromatherapy isn't a single product — it's a daily ritual. We believe when you find a scent that moves you, you should be able to live it in every moment: your morning shower, your evening wind-down, your workspace, your skin. That's why every Escents aroma is available across our full product range — from bath soaks to deodorants, lotions to reed diffusers.
Love a scent? Explore the full collection →
Our Hope for You
Whether you're new to aromatherapy or a lifelong devotee, we invite you to explore, discover, and make natural wellness a meaningful part of every day.
Smiles, hugs and hope...
Jacqueline MacNeill
Founder, Escents Aromatherapy
100% natural · Made in Canada · Women-owned & operated · Every blend personally crafted from nature.